About Us
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Before Us, Insurance of Gadget was just another “BAD” word ORA Consumer Solutions Inc.
When we opened our doors in 2003, technology was evolving by the minute. Everywhere we looked, people were using awesome new gadgets and electronics— and dropping them, and spilling coffee on them, and having all sorts of accidents & thefts. Meanwhile, the Gadget Insurance market was living in the past.
The only thing worse than the flimsy Insurance was the awful customer service. We thought it was time to move things forward.
A Bit About ORA Policy
ORA Policy is part of the ORA Consumer Solutions group whose aim is to simplify the process and reduce the cost of buying gadgets & appliances Insurance plan.
With a combined experience of over 20 years in the Insurance market, ORA understands what customers really need to keep them safe and protected. We have partnered with leading centers to create products that fully protect you and ensure you are swiftly back on track with a simple and speedy claims process.
We are committed to ensuring that the essential things in your life are fully protected from those sad moments.
Our big idea?
Give people Insurance that covers the breaks, spills & mishaps of everyday life, and treat our customers like we’d want to be treated. “Our aim is to worry less about the hefty bills of replacements and repairs from the damages and loss of your expensive gadgets and appliances, but to live your life worry free with your loved ones.”
History & Expertise
Ora Household Protection Plan and Warranties Started in 2003 By Laxman Singh (Status: Excellent).
Ora Mobile Protection Plan
2008-Started Ora Mobile Insurance Plan (Status : Excellent) Growth and Expansion (Status : Great) Ora Policy India 2013 Worldwide 2015 Merged Ora Household & Ora Mobile Protection Plan
The ORA Difference
A satisfied customer
is our best
business strategy.
-
2003
Established in 2003
-
1.5Mn +
Satisfied Customers
-
600+
Cities In India
-
03
Locations US, UK, INDIA
Insurance Plan with ORA offers huge advantages
Time and cost
Savings of up to 60% on Insurance Plan and Repair/Replacement costs; Flexibility – allows customers to repair/replace their device from the nearest service center; Quick Claim Settlement.
Experience and expertise
18 years in Gadget Insurance Field; 60% of Corporate and retail market capture in India “Dedicated CLAIM Manager allocation” Real Time Claim tracking and smooth and seamless services all across the nation.
Recommended company
ORA Policy is recommended and praised by all our existing customers, Analyzing reviews left by our customers, helps our company understand overall customer satisfaction. thereby creating a positive experience for the consumer and keeping your focus on their needs.
Safe & Secure
Process-oriented, standards-based quality-assured delivery. ORA Policy assure 100% protection of the data of our customers and we never share the information of our customers to any of the third party customers.
We offer a plan to suit everybody!
Choose between
Dedicated Personal Plan
Live Chat With Claim Manager
Helpdesk Support
24x7 Phone Support
Why Choose Us
Experience
We are a dynamic team featuring over 600 support staff with a throughput capacity of 20,000 support instances each and every day. We manage over 1.5 million customers around the world.
Cost Effective
We provide the best and most competative price structure for all Insurance plans. No company in India gives such features in this price range.
24x7 Support
We feature world class facilities and processes to provide the most reliable 24x7 claim support services at the lowest downtime. Our clients in the USA, Europe, UK and Asia-Pacific all enjoy an equally seamless experience.
Service Partners
We partnered with authorised service centers and all our claims are processed only from authorized service centers with proper bill and service warranty.
Professional
Enjoy service from our large team of 600 professional support experts who are trained well for handling all our claims and service contracts. Our customer centric services deliver reliable support regardless of the complexity of your claims.
FREE Extended Warranty
ORA Policy also provide free extended warranty with all Insurance plans. ORA Extended warranty will start right after the expiry of the manufacturer's warranty and enjoy the same benifits.
Instant Claim Settlement
We are a Global® Gold Partner to offer instant claim even if you are travelling abroad or living abraod. 100% Cashless claims all across the India and abroad.
Multilingual Support
We support users around the globe and are leaders in delivering multilingual support across all of our support platforms.
Comparison Table- Why ORA Policy Is Better Then APPLE Care Plan
| Features | Apple Care Plan | ORA Policy |
|---|---|---|
| Free Extended Warranty | ||
| Theft/Stolen | ||
| Unlimited Claims | ||
| Power surge from lightning | ||
| No Claim Bonus | ||
| Door Step Service | ||
| Free Wallet Coverage On Theft | ||
| Purchase coverage anytime | ||
| Covers used/refurbished Devices | ||
| Policy Length | 1 Year | 3 Years |
ORA E-Waste Management
Banking Partners
